Frequently Asked Questions

EaaS is our model for delivering AI workers. Instead of buying software tools, you hire AI employees that are trained on your SOPs, connected to your tools, and operate autonomously 24/7. Each employee has a specific role (front desk, outreach, development, etc.) and is managed through a unified Command Center — just like a human team.

Each AI employee is a specialized agent running on our edge infrastructure (Cloudflare Workers). You connect it to your tools via API keys or our Desktop Agent, configure Standard Operating Procedures (SOPs) for how it should behave, and deploy it. From there, it operates autonomously — processing tasks, making decisions, and escalating to humans when needed.

Each AI employee has a monthly subscription fee ranging from $39/mo to $149/mo depending on the role. You can hire employees individually (a la carte) or save with our Growth Bundle for teams that need multiple agents. All plans include a 14-day money-back guarantee. See our pricing page for details.

Security is foundational, not an add-on. All data is encrypted with AES-256 at rest and TLS 1.3 in transit. We follow SOC 2 aligned practices, are GDPR and CCPA compliant, and never train on your data. The Compliance Warden even includes a managed Bitwarden password vault with zero-knowledge encryption.

KiserTech integrates with 50+ tools including CRMs (HubSpot, Salesforce, Pipedrive), project management (Jira, Asana, Linear), communication (Slack, email, SMS), social platforms (X, LinkedIn, Instagram, and 8 more), development tools (GitHub, GitLab), and analytics platforms. Custom integrations are available via webhooks and our API.

We guarantee 99.9% uptime for all AI employees. Our infrastructure runs on Cloudflare's global edge network across 300+ data centers with automatic failover and zero-downtime deployments. The Sentinel (our security agent) has a 99.99% SLA.

We never sell your data and never train AI models on your information. Your data is processed only to deliver the service you've subscribed to. You can export or delete all your data at any time. For full details, see our Privacy Policy.

Yes. All subscriptions are month-to-month with no long-term contracts. You can cancel anytime and your access continues until the end of the current billing period. New subscribers get a 14-day full refund guarantee.

Standard Operating Procedures (SOPs) are the rules and guidelines your AI employees follow. They define how to greet callers, qualify leads, write content, route tickets, and everything else. You write them in plain language and the AI follows them precisely. SOPs can be updated anytime without redeployment.

The Desktop Agent is a lightweight app for Windows that connects your local environment to your AI employees. It enables local file access, on-premise integrations, and secure credential management. Download it from our download page.

Yes. Enterprise plans include dedicated infrastructure, custom agent development, priority support, SSO integration, and volume pricing. Contact our sales team to discuss your requirements.

Use the chat widget on any page, email support@kisertech.io, or visit our contact page. Technical support responds within 4 hours, general inquiries within 24 hours.